Our Brand Story
Best Kakak was founded with a clear intention — to bring professionalism, structure, and accountability into the domestic helper industry. We recognised that many families face uncertainty when hiring help at home, often due to unclear processes, mismatched expectations, and limited after-placement support.
Best Kakak — Reliable Care, Responsible Service
Best Kakak was founded with a clear intention — to bring professionalism, structure, and accountability into the domestic helper industry. We recognised that many families face uncertainty when hiring help at home, often due to unclear processes, mismatched expectations, and limited after-placement support.
The name “Kakak” reflects a familiar and trusted presence in the household — someone dependable, caring, and responsible. This meaning shapes how we operate: with empathy, transparency, and respect for both families and domestic helpers, ensuring every placement is handled thoughtfully and ethically.
By combining cultural understanding with structured service standards, Best Kakak delivers a balanced approach to domestic helper services. Our brand represents long-term reliability, responsible hiring, and genuine support — helping families feel confident, supported, and at ease in their home environment.
Our Company Focus
Best Kakak focuses on providing dependable domestic helper services through structured processes, ethical recruitment, and service consistency. We prioritise accurate matching, clear communication, and responsible after-placement support to ensure stable household arrangements. By aligning service delivery with customer needs and industry standards, we aim to deliver long-term value and confidence to every family we serve.
Our Mission
To consistently deliver professional, reliable, and ethical domestic helper services.
To enhance the quality of life for every family we serve.
To precise match, comprehensive support, and transparent communication to make every placement a positive and lasting experience.
Our Vision
To be recognized as the most trusted domestic helper service provider in Malaysia, in exceptional service quality, ethical recruitment, and household support.
To be the first choice for families seeking professional, transparent, and reliable domestic assistance, setting a high standard across the industry.
01
Integrity & Trust
At 好Kakak (Best Kakak), integrity is the foundation of our service. We believe trust is built through honesty, transparency, and responsible practices. From clear explanations of service options to ethical placement processes, we ensure families feel confident and supported when choosing the right helper for their home.
02
Professional Service
Best Kakak is committed to delivering professional, reliable, and well-structured services. Our experienced team carefully screens, matches, and supports helpers based on household needs. By maintaining high service standards and clear procedures, we provide families with dependable solutions that make daily home care easier and more efficient.
03
Care for Families & Helpers
We believe a successful placement begins with care and understanding. 好Kakak (Best Kakak) values the well-being of both families and helpers, ensuring respectful communication, fair treatment, and proper support. Our people-first approach helps create harmonious households built on mutual respect and long-term stability.